Accommodation assistant
At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.
About the role
Duties and Responsibilities of the Role:
Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring public areas are maintained to the highest standard.
Clean & prepare guest bedrooms and public areas to the required standard.
Adhere to high service standards at all times.
Be friendly, courteous and professional at all times.
Maintain a welcoming and professional atmosphere within the Hotel.
Highlight any items or areas that need maintenance.
Be open for work in other departments if required.
Requirements for the role:
Experience in housekeeping or professional cleaning is desired but not essential.
Must be available to work morning shifts from 8 am onwards.
Customer service focused.
Friendly, positive attitude.
High attention to detail.
Excellent communication skills
Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
The Johnstown Estate
Indulge Yourself with Time Spent at The Johnstown Estate
The Georgian doors of this listed 18th Century rural residence open up to a haven of four-star comfort, luxury, warm service, great food, and lots of lovely ways to relax.
We have two restaurants with different menus and styles; an airy, spacious atrium for Afternoon Tea or pre-dinner drinks; tastefully designed and relaxing guest rooms and lodges; and the newest – and most divinely tranquil – destination spa in Ireland.
We help happy couples say ‘I do’ in front of the people they love – whether that’s 4 guests or 400. We host events, exhibitions, and multi-day conferences in our separate conference centre. We’re also a destination for top sports teams who want to strategise, train and eat well.
We are independently owned, and in lots of little ways – from the warmth of our team to our continual investment in The Estate – we like to think this shows.
Plan your Perfect Stay with us You might be looking for something nearby or hoping to head into Dublin for the day – whichever you prefer, check out some of the below recommended attractions.
128 bedrooms and suites are designed in soothing hues with accents of comfort in each room, alongside TVs, complimentary WiFi and spacious bathrooms. Four Executive suites offer added space and dining options, while our unique suites, The Lady Margaret and The Mulberry, allow guests a little added luxury for when it’s deserved.
Our benefits
Our Team do warm, authentic welcomes particularly well, and we constantly strive to deliver polished service, guest comfort, and excellence in everything we do. We are also a ‘GREAT PLACES TO WORK’ certified employer and believe in supporting our team in day-to-day and long-term career goals. If you would like to be a part of The Johnstown Estate team, then we really want to hear from you. We are looking for people who passionately care about our guest experience and are committed to being the best in all they do. Benefits of Working With Us Uniform/PPE Free Meal on duty Staff car parking Complimentary Leisure Club membership On the job training Employee Awards Scheme Employee Assistance Programme Staff Discounts/Incentives Life Assurance There will be opportunities for part-time hour roles in addition to some full time roles. Weekend shifts will apply.JOIN OUR TEAM
Employee discounts
Free parking
Life insurance
Free meals during shifts
Employee Recognition Scheme
Accommodation assistant
Indulge Yourself with Time Spent at The Johnstown Estate
The Georgian doors of this listed 18th Century rural residence open up to a haven of four-star comfort, luxury, warm service, great food, and lots of lovely ways to relax.
We have two restaurants with different menus and styles; an airy, spacious atrium for Afternoon Tea or pre-dinner drinks; tastefully designed and relaxing guest rooms and lodges; and the newest – and most divinely tranquil – destination spa in Ireland.
We help happy couples say ‘I do’ in front of the people they love – whether that’s 4 guests or 400. We host events, exhibitions, and multi-day conferences in our separate conference centre. We’re also a destination for top sports teams who want to strategise, train and eat well.
We are independently owned, and in lots of little ways – from the warmth of our team to our continual investment in The Estate – we like to think this shows.