This job expired on 8th August 2025
Service Technician
Location: Ballymena
Job Type: Full-Time
Department: Service
Reporting to: Workshop Controller
With the development of our state-of-the-art facilities in Ballymena and the arrival of Volkswagen Passenger Cars and Škoda due this autumn, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent facilities, industry leading pay and manufacture training.
As a Technician, you’ll be responsible for diagnosing, repairing and servicing the full range of brand vehicles. You will also carry out road tests and ensure that all vehicle parts are handled and stored correctly. Just as importantly, you’ll play a key role in delivering an exceptional customer experience from start to finish, ensuring all of our customers receive a great service.
We will have roles available across a range of manufacturer brands.
About the role
Who do we need?
Fully qualified - NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (e.g. City and Guilds, BTEC)
Minimum of 2 years’ post-qualification experience in a technician role
Prior use of diagnostic equipment such as snap on or launch however full training will be provided
A full valid driving licence is essential
High attention to detail and commitment to delivering quality work
Willing to complete manufacture training
An industry leading remuneration package includes:
Market Leading Salary and Performance related bonus package
Contributory Pension
Life assurance scheme
Training available to ensure continued career progression
Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club
30 days annual leave
Cycle to work scheme
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.
Donnelly Group is an equal opportunities employer.
What you will need
Required criteria
- Fully qualified - NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (e.g. City and Guilds, BTEC)
- Minimum of 2 years’ post-qualification experience in a technician role
- A full valid driving licence is essential
- High attention to detail and commitment to delivering quality work
- Willing to complete manufacture training
Desired criteria
- Experience in the use of diagnostic equipment
Professional skills you’ll need for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
Donnelly Group
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Our benefits
Vacation, Paid time off
Performance bonuses
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Family and friends rates
Long service recognition
Employee Assistance Scheme
Perks Card
Wellbeing Scheme
Work With Charities
Social Opportunities
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Long service awards
Service recognition increases to annual leave
Company employee App
Service Technician
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
