Sales Executive - VW/Skoda/Cupra
Location: Dungannon
Job Type: Full-Time
Department: Sales
Reporting to: Sales Manager
With the development of our state-of-the-art facilities in Dungannon underway, and the arrival of Volkswagen Passenger Cars, Škoda, and CUPRA due this autumn, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent facilities, industry leading pay and manufacture training.
As a Sales Executive, you’ll be responsible for guiding customers through the vehicle purchase journey — from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service.
We will have roles available across a range of manufacturer brands.
About the role
You will be responsible for achieving company targets, securing repeat customer business and building strong relationships.
Some responsibilities will be, but are not limited to;
• Achieving personal and team KPIs
• Delivering a high level of customer satisfaction to every customer
• Providing expert and prompt advice to new and existing customers regarding finance and insurance products available
• Listening to customer requirements and providing solutions to their needs
Skills and Competencies Required:
A full valid driving licence is an essential requirement for this role.
A high level of IT literacy, including knowledge of MS Office
Strong planning and organisational skills
Excellent communication and presentation skills
Ability to work under pressure
Be able to work independently and also as part of a team
Positive, confident, determined approach
Driven to meet targets
Time management skills
Experience of Kerridge or another CRM system would be advantageous but not essential
An industry leading remuneration package includes:
Market Leading Package and Performance related bonus
Contributory Pension
Life assurance scheme
Training available to ensure continued career progression
Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club
30 days annual leave
Cycle to work scheme
This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.
Donnelly Group is an equal opportunities employer.
What you will need
Required criteria
- Driven to meet targets
- Excellent communication and presentation skills
- A high level of IT literacy, including knowledge of MS Office
- A full valid driving licence is essential
- Be able to work independently and also as part of a team
- Previous experience in a Sales role
Desired criteria
- Experience of Kerridge or another CRM system would be advantageous but not essential
- Experience in a Sales role in the Automotive Industry
Professional skills you’ll need for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
Donnelly Group
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Our benefits
Vacation, Paid time off
Performance bonuses
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Free parking
Cycle to work
Referral bonus
Competitive salary
Family and friends rates
Long service recognition
Employee Assistance Scheme
Perks Card
Wellbeing Scheme
Work With Charities
Social Opportunities
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Long service awards
Service recognition increases to annual leave
Company employee App
Sales Executive - VW/Skoda/Cupra
As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.
