This job expired on 4th August 2025
Logistics Co-Ordinator
Working at SAM Mouldings
SAM is the UK’s leading manufacturer of interior and exterior MDF mouldings. We produce skirting and architrave, door linings, windowboard, stair accessories, kitchen mouldings, picture frame mouldings, cladding, fascia and soffit, decorative bargeboard and window components. These products come in a variety of finishes including primed and unprimed, fully finished or wrapped in paper, PVC or real wood veneer.
Founded by Sam and Julienne McCrea in 1990, the company remains a family-owned business. We have strong core values of teamwork, integrity, respect, and loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004 we were the first manufacturing company in the world to achieve Investors in People Champion status.
SAM Mouldings is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
As a Logistics Co-Ordinator, you will be working within a busy Logistics Department, liaising closely with other internal team members, departments, external hauliers and customers to ensure delivery to all customers on time, efficiently and within budget.
Hours of work
Monday to Friday - 8:30am to 17:00pm (42.5 hours per week including break times)
About the role
Job Responsibilities include:
· Liaise with customers and hauliers to ensure all orders are delivered on time, in full, efficiently and within budget.
· Answer and effectively respond to customer enquiries via telephone and emails.
· Prepare loading summaries and delivery notes and update systems accordingly.
· Liaise with scheduling function daily regarding shortages and priorities.
· Delivery management, including booking in deliveries, liaising with hauliers to ensure delivery on time and updating necessary systems and spreadsheets.
· Liaise with subcontractors regarding the collection of goods
· Effectively deal with internal and external customer enquiries regarding delivery and liaise with relevant sources to effectively respond to queries including PODs.
· Liaise with internal team members and hauliers to ensure trailers are available when required, loads are picked up and rebook deliveries with customers if required.
· Ensure all Cost of Quality issues are addressed within agreed time frames, including raising and monitoring of Goods returns and claims and updating the system.
· Deal with haulage related administrative work and analysing haulier performance.
· Any other duties as required
What you will need
Required criteria
- GCSEs in Maths and English (A-C)
- At least 6 months office/administrative experience working to tight deadlines.
- Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams).
- Professional with strong interpersonal skills.
- Good initiative & problem-solving ability.
Desired criteria
- 3 years’ experience in an equivalent position in a fast paced, manufacturing environment.
SAM Mouldings
SAM is the home of MDF mouldings, trusted to provide a reliable and personal service – sustainably manufacturing and delivering the finest quality and widest range on time every time.
Founded by Sam and Julienne McCrea in 1990, SAM is still a family run business today. For over 30 years, SAM has been trusted by the construction and home improvement industries to manufacture quality MDF mouldings that have been fitted in homes, offices, hotels and other commercial buildings across the UK, Ireland, Europe and as far afield as the United States of America. With factories and offices in Northern Ireland and England, and continued investment into our product quality, range, availability and delivery, SAM is well placed to provide a market leading, consistent and reliable service package to customers through our personable and professional team.
SAM is a family run business founded in 1990, with two sites in Antrim and Donington (Spalding, Lincolnshire). We have strong core values of Teamwork, Integrity, Respect, and Loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004, we were the first manufacturing company in the world to achieve Investors in People Champion status. SAM is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
Our benefits
Quarterly Profit Share Bonus (average bonus over the last 5 years has been an additional 15% of salary/annual earnings) Total customer satisfaction bonus to a maximum amount of £800 per year – assuming no quality mistakes occur. Participants of the Work Well Live Well programme through which we carry out numerous wellbeing initiatives each year. Annual team vote for company charity partner and regular team fundraising activities. Company branded clothing. Monthly company value awards. Bright idea awards. Holiday treats. Service Awards. Yearly full attendance awards. Numerous training opportunities. Free money back via Westfield health care scheme (available after 6 months service). Competitive annual leave entitlement. Extra loyalty days can be accrued which is linked to service. Death in service cover. Auto enrolment on Day 1 to the SAM Pension scheme (ER contribute 4%)
