This job expired on 13th August 2025
Care Supervisor
We’re looking for a confident and motivated Care Supervisor to join our award-winning team at Melody Care. This hybrid role bridges the gap between our office and field-based teams, playing a key role in ensuring high standards of care and communication. If you're passionate about quality, relationships, and supporting others to grow, this could be the perfect opportunity.
About the role
Key Responsibilities
Build and maintain excellent relationships with clients, carers, and colleagues
Mentor and support new and existing carers in the community
Conduct supervisions, 1:1 meetings, and performance reviews
Assist with recruitment, training, and induction of new staff
Carry out client assessments, risk assessments, and care planning
Attend initial visits to introduce carers to new clients
Provide in-field support and training to ensure carer competency
Audit client and carer files bi-monthly for compliance
Respond to safeguarding concerns and escalate appropriately
Resolve complaints with the support of the Registered Manager
Collaborate with Care Coordinator on rota management and updates
Participate in the out-of-hours on-call rota
Maintain accurate records and report key findings to the manager
What We’re Looking For
Strong communication and organisational skills
Experience in a senior care role or supervisory position
A passion for mentoring and developing others
Ability to work independently and as part of a team
NVQ/QCF Level 3 in Health & Social Care (or working towards Level 4/5)
Full UK driving licence and access to your own vehicle
Why Join Melody Care?
Supportive, values-led working environment
Excellent career development and training opportunities
Competitive pay and 45p/mile petrol allowance
28 days paid holiday (pro rata)
Free smartphone and uniform
Birthday day off or paid in lieu
Pension scheme and staff recognition awards
Apply Now
Be part of a team that values quality, compassion, and your professional growth. Join Melody Care and help shape the future of home care.
Melody Care
At Melody Care, we’re dedicated to providing exceptional care services that make a real difference in people’s lives. Our team is passionate about delivering personalized, compassionate care that supports independence and enhances quality of life. With a focus on professional development and a supportive work environment, we strive to ensure our employees feel valued and empowered to grow in their roles. Join us, and be part of a company that truly cares about both its clients and its team members.
Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.
At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We’re committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.
Our benefits
At Melody Care, we’re proud to offer a comprehensive benefits package to our team members. Join us and enjoy competitive pay, ongoing professional development, and training opportunities that help you grow in your career. We also provide flexibility to support your work-life balance, ensuring you can thrive both at work and in your personal life. As part of our team, you’ll experience a supportive and inclusive environment where your contributions are valued, and your well-being is a priority.
Vacation, Paid time off
Retirement plan and/or pension
Referral bonus
Competitive salary
Blue Light Card
Employee of the Month
Employee Recognition Scheme
Culture of recognition
On the job learning
Progression opportunities
Staff celebration events
Care Supervisor
At Melody Care, we’re dedicated to providing exceptional care services that make a real difference in people’s lives. Our team is passionate about delivering personalized, compassionate care that supports independence and enhances quality of life. With a focus on professional development and a supportive work environment, we strive to ensure our employees feel valued and empowered to grow in their roles. Join us, and be part of a company that truly cares about both its clients and its team members.