Office Manager
About Healix International
Founded in 1992 by two doctors determined to fix fragmented global healthcare systems, Healix International has grown into a leading provider of global healthcare, travel risk management, and security services. We help organisations protect their people wherever they operate—from business travellers in low-risk cities to aid workers in high-risk regions. Our approach combines medical and security expertise with direct operational control, ensuring decisive, human-focused support when it matters most. Privately owned and independent, we are guided by a simple belief: protecting people is a responsibility, not just a service. Learn more at healix.com.
Our vacancy: Office Manager – Facilities & Operations
Are you an experienced Office Manager with a passion for creating safe, efficient, and welcoming workplaces? Healix International is seeking a proactive and organised professional to manage office operations and oversee facilities, ensuring our environment fosters productivity and collaboration.
Role Purpose
This role is central to maintaining a high-quality workplace experience. You will manage day-to-day office operations, oversee Healix-owned properties, and lead a small team responsible for front-of-house and maintenance. Your work ensures our facilities are safe, compliant, and well-maintained, supporting both staff and visitors.
Skills & Experience
Experience: Proven track record as an Office Manager or similar role in a sizeable office environment.
Technical Knowledge: Strong understanding of building systems, health & safety regulations, and contractor management.
IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Communication: Excellent interpersonal skills with the ability to engage staff at all levels.
Leadership: Ability to lead and motivate small teams effectively.
Performance Delivery: Demonstrated ability to meet objectives and KPIs, including timely inspections, maintenance response times, and staff satisfaction.
Qualifications
No specific qualifications are required, but relevant experience and knowledge are essential.
Why Join Healix?
At Healix, we put health and wellbeing above everything else. You’ll be part of a team that values independence, agility, and human connection—working in an environment where your contribution directly supports our mission to protect people worldwide.
Are you ready to make an impact? Apply today and help us maintain a workplace that reflects our commitment to care, precision, and purpose.
About the role
Key Responsibilities
Manage daily office operations to maintain a professional and efficient environment.
Line-manage and support the Facilities & Reception Coordinator and Maintenance Coordinator, including training and performance management.
Act as the main point of contact for staff queries, visitors, and external stakeholders.
Oversee administrative processes such as filing, correspondence, and scheduling.
Organise company events, meetings, and staff activities.
Ensure the smooth running and upkeep of Healix House and adjoining properties.
Manage essential services including security, cleaning, utilities, and waste disposal.
Ensure compliance with health & safety, fire, and building regulations.
Assist with refurbishments, space planning, and layout design.
Liaise with landlords, contractors, and service providers; negotiate and manage contracts.
Monitor and manage office budgets, invoices, and supplier agreements.
Ensure all equipment and systems (HVAC, lighting, IT/AV) are maintained and serviced.
Collaborate with the Chief Risk Officer on emergency response and business continuity planning.
What you will need
Required criteria
- Proven experience as an office manager or similar role in a sizeable office environment.
- Good working knowledge of building systems, health & safety regulations, and contractor management; strong problem-solving abilities
- Strong communication and interpersonal skills; the ability to work with staff at all levels.
- The ability to lead small teams.
Healix
All around the world, Healix safeguards people's health and wellbeing.
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Our benefits
Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.
Health insurance
Vacation, Paid time off
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Gym membership or wellness programs
Opportunity to travel
Casual dress
Cycle to work
Free work laptop
Referral bonus
Open office
Competitive salary
Life insurance
Employee Assistance Scheme
Wellbeing Scheme
Social Opportunities
Progression opportunities
Office Manager
All around the world, Healix safeguards people's health and wellbeing.