Field Follow Engineer
You will be working within a highly skilled and energetic team locally, backed by our North American team filled with a heritage of experience from the Astec brands. This exciting role will be based out of our Omagh site along with our Telestack brand. The role will have a healthy balance of travel activities and factory based activities. Travel activities will include set up, commissioning, training, testing and problem solving around our mobile crushing and screening machines. Factory based activities will include supporting our new product development team, assisting with the development and delivery of product technical training, and assisting our customers with technical solutions to problems.
About the role
· Support our customers with field follow activities with newly launched products.
· Support the development of our new products with hands on field testing activities.
· Provide technical support and solutions to our customers if complex issues arise.
· Assist with the development and validation of assembly instructions and training on our products.
· Support Operational Quality efforts to identify manufacturing and design improvements.
· Support our technical product training development and training events.
· Assist our sales and marketing team with field facts and figures for case studies.
· Assist our sales and marketing teams to setup our equipment at trade shows.
· Support all Health and Safety Policies and Regulations, always ensuring safe working practices.
What you will need
Required criteria
- Recognised qualification relating to mechanical or electrical engineering.
- Excellent mechanical, electrical & hydraulic skills.
- Broad working experience around the setup and repair of plant machinery.
- Fluent in reading and understanding engineering drawings and schematics.
- =Excellent problem-solving skills.
- Excellent attitude towards customer focus.
- Strong English verbal and written communication skills.
- Be computer literate in the usual range of Microsoft products.
- Able to work effectively with a range of diversified cultures.
- Available and dedicated to travel occasionally.
- Experienced, proactive and courageous attitude towards Safety.
Desired criteria
- Experience working around the Crushing and Screening industry.
- Experience around the applications of crushing, screening, and material processing.
- Manufacturing/fabrication skills & experience.
Astec Industries Europe Limited
Since 1985, Telestack has transformed from a small engineering firm into a global leader in mobile bulk material handling solutions by successfully exploring gaps in the market and offering bespoke engineered solutions to meet the needs of their customers. The respected company have built a leading portfolio of mobile bulk material handling equipment and now offer the widest range of mobile conveyors in the international marketplace. Offering Ship loaders, Ship Unloaders, Hopper Feeders, Truck Unloaders, Bulk Reception Feeders, Stockpiling Conveyors, Link Conveyors and Telescopic Stackers, Telestack have thousands of custom-designed global installations in a range of applications.
The Telestack Story Servicing the quarrying and aggregate, mining, port, and terminal sectors, Telestack design and manufacture their equipment from their headquarters in Omagh. Based across 2 nearby sites, Telestack have grown extensively in numbers and employ people across a range of disciplines from engineering (design, mechanical, electrical), manufacturing, fabrication, quality, supply chain, project management, aftermarket and product support, sales, marketing, finance, HR, IT and many more. In addition, their turnover has increased substantially in that short period, and they are now one of the key private employers in the locality. Utilising industry-leading software and technologies, Telestack have a track record of firsts. Their engineering team have developed concepts that have changed the nature of the sectors in which they operate. Guided by industry best practice, Telestack boast all the benefits of a large corporate company whilst maintaining the culture and ethos of a local family operation! The Telestack solutions are world-renowned, and the brand is known, respected and sought-after, by large blue-chip companies globally.
Astec Omagh Telestack was purchased in 2014 by Astec Industries – the >$1bn NASDAQ listed company who are one of America's leading manufacturers of equipment that build’s much of the world’s infrastructure. Astec boast world celebrated brands such as Peterson grinders, Kolberg-Pioneer, Johnson Crushers and Osborn mining products, combining their centuries of experience under the trusted Astec brand. Astec is a market-leading brand supplying equipment to several industries that include the asphalt, concrete, recycling, aggregate, road building, and mining sectors. They have a strategic global focus and over the last number of years, they have invested millions in their Omagh based European facility. These investments are the foundation upon which the next phase of growth will be built upon and the team in Omagh are seeking the very best talent to join them in their journey! Ready to grow your career with a company that values innovation, ambition, and personal growth?
Our benefits
Vacation, Paid time off
Retirement plan and/or pension
Free parking
Cycle to work
Free work laptop
Competitive salary
Life insurance
Employee Assistance Scheme
Perks Card
Social Opportunities
Annual performance review
On the job learning
Progression opportunities
Access to Health & Wellbeing app
Field Follow Engineer
Since 1985, Telestack has transformed from a small engineering firm into a global leader in mobile bulk material handling solutions by successfully exploring gaps in the market and offering bespoke engineered solutions to meet the needs of their customers. The respected company have built a leading portfolio of mobile bulk material handling equipment and now offer the widest range of mobile conveyors in the international marketplace. Offering Ship loaders, Ship Unloaders, Hopper Feeders, Truck Unloaders, Bulk Reception Feeders, Stockpiling Conveyors, Link Conveyors and Telescopic Stackers, Telestack have thousands of custom-designed global installations in a range of applications.