Deputy Manager
Caron Group is a family of care homes located across Mid and South Wales. Our ethos is to provide high-quality care while ensuring that the privacy, dignity, and choice for our residents remain at the heart of everything we do. With over 24 years of experience in the care sector, we specialise in residential, nursing, and dementia care for older people. We are now entering an exciting phase of growth and are seeking dedicated, passionate individuals to join us on this journey and help us continue delivering exceptional care.An exciting opening has arisen for a Deputy Manager to join one of our care homes and become part of the Caron Family. We strive to provide quality support and care to the individuals residing with us and as such are seeking an individual who shares our passion, energy and values. If you relish the prospect of making a difference in a rewarding and varied role where no two days are the same, this is the perfect opportunity for you!
About you:
As a Deputy Manager, you will assist the Registered Manager with the day to day operational running of the home, upholding the highest standards of quality and compliance. The post holder will deputise in the absence of the Registered Manager playing a pivotal role in ensuring that a high level of person centred, clinical care and governance is provided to the residents meeting all statutory and regulatory requirements. You will also be involved in sharing a portion of the Business Support responsibilities, which will be outlined and agreed upon with the Manager, Head of Region, and Business Support team at the Care Home once you are successfully in post. The post holder will act as an excellent role model providing consistent leadership, sound clinical knowledge and management to the clinical and care teams. They will have a clear focus on others, demonstrating the ability to develop effective relationships with residents, families, staff and other key stakeholders.
About us:
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We are proud to be a business that has continuously grown over the past twenty one years and we firmly our best is still to come. Our residents and their families are at the heart of everything we do. We strive to provide tailored care to the requirements of each of the individuals residing with us, celebrating their individuality and enhancing their quality of life. At Caron Group, we believe our people are our most valuable asset and our success is attributed to our inspired and dedicated team members who share our passion for providing exemplary levels of care, embrace our vision and actively work to enable us to realise our ambitions. The group offers a friendly, supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
About the role
Responsibilities include*
Plan, organise, direct and coordinate the day to day operations of the home
Comply with all relevant legislation and regulations. E.g. Care Inspectorate Wales (Regulation and Inspection of Social Care (Wales) Act 2016/National Minimum Standards; Social Care Wales; Health and Safety at Work Act 1974 etc
Administer company policies and procedures to ensure effective and efficient operation of the Unit
Provide direction and leadership to personnel including, communication and interpretation of policy, procedure.
Ensure the proper maintenance of all resident and other records in accordance with policy and relevant legislation
Work with the Registered Manager and Health and Safety Officer to develop and implement an approved emergency/contingency plan
Ensure the home, resident and staff activities are maintained and conducted in accordance with fire and safety standards
Ensure supplies and equipment are kept at appropriate levels and in good order, are utilised effectively and, as appropriate, in accordance with company policy and other regulations
Work with the Registered Manager to improve the delivery of care, innovation, improving the residents experience; staff retention etc
Maintain an effective incident and accident system and to ensure these are reported directly to the Registered Manager
To work with the Registered Manager to ensure all appropriate steps are taken to ensure optimum occupancy is maintained at all times
Responsibility for managing change and development of the home with the support and agreement of key management staff.
i.e. Registered Manager; Regional Manager; Responsible Individual etc
Submit reports regularly, or as required to the Registered Manager and/or Senior Management
Present a professional and caring first contact for all those who visit or telephone the Home
Support the finance department in the financial administration that supports the business of operating a Care Home
To ensure that marketing materials are kept up to date in order to give correct information to those who enquire about the Home.
i.e. Care Home information packs
Play a key role in the safeguarding of all company, public and personal monies
Provide summary of invoices issued and payments received to Head Office
To play a key role in ensuring staffing levels are maintained by having taking the lead / assisting with the Home's rota/off duty
To be involved in Human Resources activities relating to the recruitment, professional development, minor investigations and the retention of staff ensuring best practice, consistency and compliance in management of personnel.
Responsible for assessing competence of staff, supervision, maintenance and administration of medicines in line with relevant guidelines, ensuring compliance with Care Inspectorate Wales' standards
To be aware of and comply with the Social Care Wales Code of Professional Practice and ensure all staff comply with the Code
Ensure eligibility to practice by maintaining registration with the NMC (if applicable) and / or SCW.
Ensuring all staff maintain registration with SCW
Undertaking additional and ad-hoc duties
*this is not an exhaustive list
Essential Requirements:
Leadership / management experience within a nursing / care environment
High level of professional development and registration (QCF Health & Social Care Level $3/4$ qualification or commitment to work towards)
Ability to demonstrate a sound understanding of the needs of the older person and the role of the Deputy Manager
Good understanding of dementia and of the aspirations and needs of people affected by it
Effective verbal, written, literacy and numeracy skills
Excellent time management and organisational skills
Proficiency in use of Microsoft Office suite applications
Proven record and passion for providing elderly, person centred care and positive outcomes
Positive, flexible attitude and a desire to make a difference
An understanding of and adherence to Caron Group's ethos
Desirable:
To have a recognised Teaching Qualification e.g. PGCE/Cert ED; DTLLS/CTLLS; Level 5 Education & Training
To have understanding of the Welsh language
Package:
A competitive rate
Training towards your professional development
Employee Referral Programme
Blue Light Discount Card (Eligibility to apply)
Auto-enrolment pension scheme
Mentoring/support with your development
Career progression throughout a range of departments within the company, both clinical and non-clinical roles
Caron Group is an inclusive organisation and we actively promote equality of opportunity for all with the right mix of talent, skills and potential.
We welcome all applications from a wide range of candidates and selection for roles will be based on individual merit alone.
What you will need
Required criteria
- Leadership / management experience within a nursing / care environment
- High level of professional development and registration (QCF Health & Social Care Level $3/4$ qualification or commitment to work towards)
- Ability to demonstrate a sound understanding of the needs of the older person and the role of the Deputy Manager
- Good understanding of dementia and of the aspirations and needs of people affected by it
- Effective verbal, written, literacy and numeracy skills
- Excellent time management and organisational skills
- Proficiency in use of Microsoft Office suite applications
- Proven record and passion for providing elderly, person centred care and positive outcomes
- Positive, flexible attitude and a desire to make a difference
- An understanding of and adherence to Caron Group's ethos
Desired criteria
- To have a recognised Teaching Qualification e.g. PGCE/Cert ED; DTLLS/CTLLS; Level 5 Education & Training
- To have understanding of the Welsh language
Caron Group
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-three years and specialise in residential, nursing and dementia care for older people.
Caron Group is proud to offer 17 exceptional care homes across Mid and South Wales, each dedicated to providing high-quality, compassionate care tailored to meet the unique needs of every resident. We offer a range of services including residential care, nursing care, and specialist dementia care all delivered by a highly trained and compassionate team. Our safe, understanding and engaging environment helps our residents maintain their dignity and quality of life.
Caron Group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.
Our benefits
We believe that caring for our people is just as important as caring for our residents. To reward dedication and contribution, we offer competitive pay and a supportive working environment. Our team members enjoy access to ongoing training and development, career progression opportunities, an auto-enrolment pension and an employee referral scheme. We pride ourselves on fostering a culture of collaboration, inclusivity and continuous learning, providing a workplace that inspires, empowers, and nurtures growth.
Referral bonus
Blue Light Card
Culture of recognition
Progression opportunities
Deputy Manager
Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-three years and specialise in residential, nursing and dementia care for older people.