Sales Advisor
About the Role
We are looking for a motivated and customer-focused Sales Advisor to support holiday home sales across three of our beautiful parks - Piran Meadows, Mullion Cove and Sandymouth.
This is a fantastic opportunity for someone with a passion for sales and guest experience to join a growing team and develop their career within the holiday park industry.
This is a permanent full-time position working 5 days per week (Monday, Tuesday, Friday, Saturday and Sunday), including a mixture of mornings, afternoons and evenings.
In addition to a basic salary of £26,000 per annum, there is the opportunity to earn commission and bonus.
About the Parks
Piran Meadows, Mullion Cove and Sandymouth are three of our stunning coastal parks, offering a mix of beautiful surroundings, quality accommodation and a relaxed holiday lifestyle.
Each park provides guests and holiday homeowners with a unique escape, making them the perfect setting for customers looking to invest in their own holiday home.
About Darwin Escapes
Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.
Across our resorts, our teams are passionate about delivering exceptional service and creating unforgettable moments for our guests and holiday homeowners.
Whether you are starting your career in hospitality or progressing into management, Darwin Escapes offers opportunities to grow and develop within a supportive and expanding organisation.
Role Responsibilities
As a Sales Advisor, you will play a key role in driving holiday home sales and delivering an exceptional customer experience throughout the sales journey.
Key responsibilities include:
" Selling holiday homes in line with company sales processes and targets
" Proactively generating leads and identifying new sales opportunities
" Managing the full sales journey from initial enquiry through to completion
" Building strong relationships with customers to encourage repeat and referral business
" Conducting holiday home handovers and ensuring a smooth customer experience
" Maintaining accurate records, paperwork and sales administration
" Supporting the presentation and upkeep of holiday homes and sales areas
" Liaising with other departments to support the sales process and resolve any issues
" Monitoring stock and reporting any maintenance or presentation concerns
About You
To be successful in this role you will have:
" Previous experience in a sales or customer-facing role (holiday home or property sales desirable)
" A confident and professional communication style
" A target-driven mindset with a proactive approach to sales
" Strong organisational skills and attention to detail
" The ability to build rapport and maintain relationships with customers
" A flexible approach to working hours, including weekends
" Applicants must have the legal right to work in the United Kingdom.
What's in it for you?
" Competitive salary plus commission and bonus opportunities
" Enhanced holiday entitlement
" Discounted staff breaks at our luxury resorts across the UK
" Free use of many resort facilities including gyms and swimming pools
" Food discounts across all resorts
" Employee Assistance Programme
" Access to the Darwin Academy training programme
" Cycle to Work scheme
" MediCash health plan
(Some benefits are subject to terms and conditions.)
Why join Darwin Escapes?
Our success is built on the passion and dedication of our teams. At Darwin Escapes, we are committed to creating supportive working environments where our people can thrive while delivering exceptional guest experiences.
About the role
Key Results/Responsibilities
1. To ensure company objectives for the sale of caravan holiday homes are met, with appropriate margins and the desired mix of business
2. Deal with prospects and customers in a professional manner so as to be able to generate referral and part exchange business in line with company targets
3. Ongoing communication with customers on private sale to generate regular enquiries and to provide an exceptional level of service for those customers
4. To record accurately on sales invoices all specific agreements and terms agreed with customers
5. Establish an effective and supportive working relationship with the sales manager to ensure that company objectives are met
6. Communicate and work with all departments to achieve effective and efficient results
7. To make effective use of on-going sales training in furtherance of the interests of the business
8. To support and encourage new and junior colleagues at all times
9. Not to bring the company into disrepute
10. To be dressed and presented appropriately to your role at all times
11. To deal effectively with customer enquires as to products and services
12. To act at all times in accordance with company procedures and standards
13. To carry out your duties in a manner that ensures the safest environment for colleagues and guests alike
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Salary is fixed at £26,000 per annum, with the opportunity of commission and bonus, to be discussed at interview stage.
What you will need
Required criteria
- Right to work
- Minimum 12 months experience in caravan sales
Darwin Escapes
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday. Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences. Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations. Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom. Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners. We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts. Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Our benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off
Paid sick days
Retirement plan and/or pension
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Cycle to work
Referral bonus
Competitive salary
Discount on meals purchased
Discount on spa treatments or products
Free parking or Discounted parking
Employee Assistance Scheme
Progression opportunities
Bereavement leave
Sales Advisor
At Darwin Escapes we operate a collection of unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and exceptional guest experiences.
Our resorts range from countryside lodge retreats to coastal escapes, each delivering high standards of hospitality, leisure facilities and service for our holiday guests and holiday home owners.
Whether working in food and beverage, housekeeping, grounds, maintenance, entertainment or management, our teams play an important role in creating welcoming environments and memorable experiences for every guest who visits our resorts.