National Key Account Manager
To facilitate future growth plans, Tobermore is now recruiting a National Key Account Managers to join our National Contracts team in England, Scotland & Wales!
What does a National Key Account Manager do?
You will oversee and manage client relationships with National Contractors with the goal of securing Tobermore orders on their projects.
A great career opportunity to join a well established & innovative Company.
Some of the Key Benefits of joining us:
At Tobermore, we provide you with career development support and opportunities to reach your full potential.
Provided with endless in-house support and continuous first-class training.
💫 Private Healthcare from Day
✨ Enhanced Holiday Entitlements
💻 Access to Tech & Cycle to work schemes
🦺 Company Branded Clothing
⭐ Holiday Purchase Scheme
🤝 Staff Pension Scheme
🎁 Length of Service gifts
About the role
Duties will include:
Building a trusting and professional relationship with National Contractors on your ledger. The aim is to make Tobermore the number one choice with National Contractors through strong relationships, first class customer service, unrivalled product options and design support.
Meeting with key contacts – both ‘in-person’ and over Microsoft Teams. Key contacts include roles in Supply Chain, Procurement, Commercial, Design, Estimating and Sustainability.
Ensuring that all accounts are looked after and maintained.
Promoting new services and products.
Reporting to National Contractor Team Leader on the status of your accounts and opportunities. This will consist of Monthly Reviews and Strategic Quarterly Reviews.
Holding group presentations to showcase benefits of working with Tobermore.
Monitoring and identifying market trends, competitors, and new opportunities.
Reviewing project pipelines:
a) Raising relevant projects with Supply Chain Managers/Procurement Managers/Pre-Construction contacts to see if scope for Hard Landscaping/Walling
b) Updating key information on current opportunities
Holding internal meetings with other departments (Specification, BD, Pricing, CRM, Civil Merchants, and Sustainability) to ensure opportunities are progressing smoothly.
Attend networking events and award ceremonies to promote the Tobermore brand.
Hosting Factory Visits and other Corporate Hospitality events.
Feeding back National Contractor Sustainability requirements/goals to the Sustainability Governance Committee to assist with strategy.
Arranging design services with the goal of confirming Tobermore specifications, breaking competitor specifications and/or securing orders.
Raising quotations and following up in a timely manner to ensure excellent customer service and a Tobermore order win.
Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
Following up on complaints and queries on behalf of National Contractor.
What you will need
Required criteria
- • 5 GCSE’s including English & Maths A – C or equivalent
- • Minimum 12 months experience managing National Contractor accounts.
- • Interest in Sustainable Construction methods.
- • Proven ability to meet targets and drive company strategy.
- • Understanding of the sales process in the GB construction industry.
- • Excellent communication and negotiation skills. • Ability to present and sell products. • Have an excellent telephone manner with objection handling skills.
- • Be well organised, systematic & able to manage your time effectively. • Being a team player supportive and prepared to go over and above to help. • Be able to take the initiative and work independently to reach individual & team targets
- • Goal-Oriented; Proven ability to meet targets and drive company strategy. • High level of attention to detail. • Being enthusiastic, confident and having a desire to succeed.
- • Play an active role in team meetings. • Be able to offer improvement points and efficiencies. • Self-motivated. • Hard Working.
- • Full & valid UK driving licence.
- • Willingness to travel for client meetings, site visits, and industry events.
- • Suitable home office space
Desired criteria
- • A-levels or equivalent
- • Degree Qualified (Business related)
- • Professional sales qualification
- • Existing relationships with key contacts within National Contractor accounts.
- • Have sold landscaping/walling products in the GB B2B market.
- • Ability to read technical drawings, specifications, and Bill of Quantities.
- • Experience with CRM software and Microsoft 365.
- • Up-to-date knowledge of industry trends, competitors, and relevant legislation.
Professional skills you’ll need for this job opportunity
Time Management
Flexibility and Adaptability
IT skills
Teamwork
Communication
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
National Key Account Manager
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.